Privacy Policy
1. Introduction
At Bullet Point Freelancing, we are committed to protecting our clients' and website visitors' privacy and confidentiality. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Its purpose is to inform you about the types of information we collect, the reasons for collecting it, and how we handle and protect your data. We aim to be transparent about our data practices and ensure your privacy is respected in all our interactions.
This Privacy Policy applies to all personal information ABC Limited collects through our website, services, and any other means we interact with our clients and users. It covers information collected from current and prospective clients, website visitors, and other individuals who engage with ABC Limited. This policy does not apply to third-party websites or services that may be linked to or from our website, as their respective privacy policies govern those. By using our services and interacting with us, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
Bullet Point Freelancing collects personal information you voluntarily provide us when you use our services or interact with us. This information may include, but is not limited to:
- Contact Details: your name, email address, phone number, and mailing address.
- Professional Information: your employment history, education, skills, certifications, and other details necessary for creating your resume, cover letter, or LinkedIn profile.
- Payment Information: such as credit card details or other payment methods, processed securely by third-party payment processors.
- Communications: any information you provide when you contact us via email, phone, or other communication methods, including customer support inquiries and feedback.
2.2 Non-Personal Information
In addition to personal information, Bullet Point Freelancing may collect non-personal information automatically as you interact with our website and services. This information may include:
- Usage Data: pages visited, time spent on each page, links clicked, and other actions taken on our website.
- Device Information: your IP address, browser type, operating system, and device type.
- Aggregated Data: statistical or demographic data that may be derived from your personal information but does not reveal your identity.
2.3 Cookies and Tracking Technologies
Bullet Point Freelancing uses cookies and similar tracking technologies to enhance your experience on our website, help us understand how you use our services, and improve our offerings. These technologies may include:
- Cookies: small data files stored on your device that help us recognize you and remember your preferences.
- Web Beacons: small graphic files that monitor the usage of our website and gather data, such as whether an email has been opened or a link has been clicked.
- Analytics Tools: third-party tools such as Google Analytics that help us understand website traffic and usage patterns.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
3. How We Use Your Information
3.1 Service Delivery
Bullet Point Freelancing uses your personal information to effectively deliver our resume writing and related services. This includes creating and tailoring your resume, cover letter, and LinkedIn profile based on the details you share with us. We also use your information to process payments, manage your account, and ensure our services meet your expectations.
3.2 Communication
We may use your personal information to communicate with you about your services, respond to your inquiries, and provide customer support. This includes sending you important updates regarding your project, confirmations of service delivery, and other essential information related to your interaction with ABC Limited. We may also contact you for feedback on our services to help us improve your experience.
3.3 Improvement of Services
Your information helps us understand how our services are being used and identify areas for improvement. We analyze usage data, client feedback, and other non-personal information to enhance our offerings, refine our processes, and develop new services that better meet the needs of our clients. This continuous improvement process is essential to maintaining the quality and relevance of our services.
3.4 Marketing and Promotions
With your consent, Bullet Point Freelancing may use your personal information to send you marketing communications, such as newsletters, special offers, and information about new services that may interest you. We may also use your information to personalize the marketing content you receive, ensuring it is relevant to your career goals and interests. You can opt out of these communications by following the unsubscribe instructions in the emails or contacting us directly.
4. Sharing Your Information
4.1 Third-Party Service Providers
Bullet Point Freelancing may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers may include payment processors, IT and security providers, analytics services, and other vendors necessary for the operation of our business. We ensure that these third-party providers are bound by contractual obligations to protect your information and use it solely to provide our contracted services.
4.2 Legal Compliance
Bullet Point Freelancing may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also share your information if we believe, in good faith, that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Bullet Point Freelancing.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of our clients or the public.
- Protect against legal liability.
4.3 Business Transfers
If Bullet Point Freelancing undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of that transaction. We will ensure that any successor entity honors the commitments made in this Privacy Policy with respect to your personal information. You will be notified via email or a prominent notice on our website if such a transaction occurs, and your personal information is subject to a new privacy policy.
5. Data Security
5.1 Security Measures
Bullet Point Freelancing is committed to protecting the security of your personal information. We implement a variety of industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Access Controls: We limit access to your personal information to those employees, contractors, and third-party service providers who need it to perform their job duties and are contractually obligated to keep it confidential.
- Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.
While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5.2 Data Retention
Bullet Point Freelancing retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
- The duration of your relationship with us and the services provided.
- Whether we have a legal obligation to retain certain data.
- Whether retention is advisable in light of our legal position (e.g., in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Once your personal information is no longer needed for these purposes, we will securely delete or anonymize it, ensuring that it cannot be reconstructed or read.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information that ABC Limited holds about you. Upon request, we will provide you with a copy of your data and information about how it is being used and shared. If you believe any information we hold about you needs to be more accurate or complete, you can request that we correct or update it. We will take appropriate steps to ensure that your personal information is accurate, complete, and up to date.
6.2 Data Portability
In certain circumstances, you have the right to request the transfer of your personal information to another organization or to you in a structured, commonly used, and machine-readable format. This right applies when the processing of your data is based on your consent or a contract, and the processing is carried out by automated means.
6.3 Erasure (Right to Be Forgotten)
You have the right to request that Bullet Point Freelancing delete your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent, or object to the processing, and there are no overriding legitimate grounds for continued processing. However, please note that certain legal obligations or other legitimate reasons may require us to retain some information even after a request for erasure.
6.4 Restriction of Processing
You can request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data, the processing is unlawful, or you have objected to the processing, pending the verification of whether our legitimate grounds override your interests.
6.5 Objecting to Processing
You have the right to object to the processing of your personal information based on legitimate interests, including profiling. We will no longer process your information unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims. You also have the right to object to the processing of your data for direct marketing purposes.
Changes to This Privacy Policy
Bullet Point Freelancing may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email. Your continued use of our services after the updated policy has been posted constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how Bullet Point Freelancing handles your personal information, please contact us at:bulletpointfreelancing@gmail.com
We take your privacy seriously and will respond to your inquiries as promptly as possible. Thank you for trusting Bullet Point Freelancing with your personal information.